Emergency vehicle with its lights on in front of a blue sky, bringing patients to emergency room during COVID-19

Emergencies can’t wait

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When concerns about catching COVID-19 encourage people to stay physically distant, that’s healthy. When those fears drive sick people away from hospitals during emergencies, it could be dangerous.

Jeff Butterfield, MD, medical director of the emergency department at Methodist Charlton Medical Center, has a message for the latter group: our emergency rooms are safe.

“Under no circumstance should you avoid emergency rooms or wait until the day after to see a doctor if you feel that your symptoms are serious,” Dr. Butterfield says. “We are seeing fewer patients right now with various medical complaints and it’s worrisome.”

The numbers are downright scary.  A recent survey by the National Association of Emergency Medical Technicians of more than 860 Emergency Medical Services agencies across the U.S. shows a dramatic decrease in calls for heart attacks and strokes in April.

“This can lead to medical complications that could have otherwise been avoided or minimized.”

Feel confident seeking emergency medical care

Stephen Love, president of the Dallas-Fort Worth Hospital Council, assures it is safe to seek emergency medical care right now.

“We are quite concerned that, locally and nationwide, people are afraid to call 911. Hospitals and their emergency rooms focus constantly on infection control. Make the call though. We are here to serve you and provide safe, medical diagnoses and treatment,” Love says.

If you have a medical emergency, whether it is related or unrelated to COVID-19 emergencies, you should call 911 and go to the emergency room. This can include, among other things:

    • Choking
    • COVID-19 related emergencies
    • Difficulty breathing
    • Persistent severe vomiting or diarrhea
    • Coughing or throwing up blood
    • Passing out or fainting
    • Cardiac arrest or stopped breathing
    • Severe chest pain or pressure
    • Sudden weakness on one side of the body
    • Broken bones, especially if pushing through the skin
    • Deep wounds
    • Heavy bleeding
    • Severe burns
    • Severe allergic reaction with swelling and trouble breathing
    • Accidental poisoning or overdose
    • Electrical shock
    • Head injury with fainting or confusion
    • Neck or spine injury with a loss of feeling or movement
    • Suicidal ideation and intentions
    • Seizures

Person Videochatting With Doctor

Don’t ignore underlying conditions

Dr. Butterfield has another concern, and it goes far beyond the emergency room he oversees. He worries patients who need regular medical attention are too afraid to see a doctor right now.

“Patients may be risking progression of their underlying medical conditions if they don’t seek treatment when they develop concerning symptoms,” Dr. Butterfield says.

Dr. Butterfield explains patients can also take advantage of telehealth options like Methodist Now to see a physician without leaving home for non-emergencies.

Trauma centers provide critical care for emergencies

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